Payment and Delivery for International mail order.

>日本国内のお支払いと送料はこちら

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Payment

We accept payment by credit card, PayPal only.

Please note that you are required to register with PayPal when paying by credit card.

Shipping

This item is shipped via FedEx.
FedEx delivery to Russia is suspended, sorry until EMS resumes.
 

Shipping Cost

FedEx charge from Japan.

Asia ¥1,800(JPY) Bangladesh, Cambodia, China, Hong Kong, India, Indonesia, Macau, Malaysia, Singapore, South Korea, Taiwan, Thailand, Vietnam
North America
Central America
Middle East
¥2,200(JPY) America, Bahrain, Canada, El Salvador, Iraq, Israel, Jamaica, Jordan, Kuwait, Mexico, Panama, Qatar, Saudi Arabia, Turkey, United Arab Emirates
Europe ¥2,300(JPY) Austria, Belarus, Belgium, Bulgaria, Croatia Czech Republic, Denmark, England, France, Estonia, Finland, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Netherlands, Norway, Poland, Portugal, Republic of Malta, Romania, Slovakia, Spain, Sweden, Switzerland
South America
Africa
¥3,500(JPY) Argentina, Brazil, Chile, Colombia, Uruguay, Algeria, Ecuador, Egypt, Ghana, Mauritius, Tunisia
Australia ¥3,000(JPY) Australia
New Zealand ¥4,900(JPY) New Zealand

 

Custom and Taxes

Please note that the recipient is responsible for customs fee and import taxes assessed in the destination country.

The price shown on our site includes consumption tax in Japan.

No tax-refund service is available.

Return & Refund Policy

Thanks for shopping at Marukohalu.
If you are not entirely satisfied with your purchase, we’re here to help.

Return Policy

In any case of return or exchange, please send us your request upfront under “info@marukohalu.likeitjp.com” within 7days after receipt, with reference in the subject title ‘ Reference or Exchange’.

In the event that a return is requested by the customer, the shipping fees for returning and exchange are paid by the customer.

However, in case the product is defective or a wrong item has been shipped, we will exchange the product as soon as we will receive it in return. Shipping fees are paid by Marukohalu.

If there is no replacement item available, we will refund the total amount.

Please note returns or exchange can only be accepted under the following conditions:

  • You send us your request of return or exchange by email within 7 days from the date you received it.
  • Your item must be unused and in the same condition as you received it.
  • Your item needs to have the receipt or proof of purchase.

Refund Policy

If your return is approved, we will initiate a refund to your credit card or PayPal.

Shop Information

MarukoHalu
Representative: Iwao Ohtake
Address:C-105, Corpo YUU, 3-23-23, Kamioumi, Chuo-ku, Niigata-shi, Niigata 950-0973, Japan
Business days: Monday-Friday
Mail:info@marukohalu.likeitjp.com
URL:https://marukohalu.likeitjp.com/